The initial training of your personnel is of an utmost importance to the success of your installation.  We strongly recommend that two customer representatives be trained on each of your software applications.  We also recommend that an officer or senior manager be involved in the training process.

As a prerequisite, we ask that all class attendees be familiar with basic hardware operations.  During the installation cycle, customers will receive copies of “customer visit reports” summarizing training hours per visit.

Management Concepts, Inc. personnel can also assist in additional training or retraining on software applications.  This service is subject to the availability of our training personnel.